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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Can't submit images despite everything is filled

 
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APworks


Joined: 23 Apr 2012
Posts: 3

Post Posted: Fri Jul 13, 2012 5:42 am     Reply with quote

Hello everyone!

I have a problem with submitting my first 10 illustrations to approval. Well, it is my second time, but the first time I passed 5 pictures.

Now, after more than 30 days, I am trying it again but despite filling everything - description, keywords, categories... I still recieve errors on every single picture, there is no explanation what exactly is wrong, so I am a bit desperate about it now. I tried to relog, delete/upload again and so, but nothing is working. Whatever I change, there is still some undescribed error.

I think it might be some typical newbie mistake, so could someone please help me a bit?

Many thanks!
Anthony
semmickphoto


Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place

Post Posted: Fri Jul 13, 2012 5:12 pm     Reply with quote

submit@shutterstock.com
cidepix


Joined: 29 Jul 2007
Posts: 196
Location: London / UK

Post Posted: Fri Jul 13, 2012 6:05 pm     Reply with quote

APworks wrote:
Hello everyone!

I have a problem with submitting my first 10 illustrations to approval. Well, it is my second time, but the first time I passed 5 pictures.

Now, after more than 30 days, I am trying it again but despite filling everything - description, keywords, categories... I still recieve errors on every single picture, there is no explanation what exactly is wrong, so I am a bit desperate about it now. I tried to relog, delete/upload again and so, but nothing is working. Whatever I change, there is still some undescribed error.

I think it might be some typical newbie mistake, so could someone please help me a bit?

Many thanks!
Anthony


No! It's not a newbie mistake..

Shutterstock's upload process for vectors isn't working right now.. It's all messed up.. I would suggest you to wait until the issues are corrected..

I don't know why it took so long.. It's been broken for almost 10 days now..
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Sun Jul 15, 2012 3:33 am     Reply with quote

http://submit.shutterstock.com/forum/viewtopic.php?t=123673&start=15
APworks


Joined: 23 Apr 2012
Posts: 3

Post Posted: Sun Jul 15, 2012 10:03 am     Reply with quote

Many thanks guys! I was really confused about this.
Candia Baxter


Joined: 21 Jun 2012
Posts: 69

Post Posted: Mon Jul 23, 2012 3:15 pm     Reply with quote

I have been going crazy trying to submit my pictures and here I read that the site has been having technical difficulties. Talk about frustration!
APworks


Joined: 23 Apr 2012
Posts: 3

Post Posted: Tue Jul 24, 2012 3:39 am     Reply with quote

I understand well :) I still could not submit it, so I sent an email to shutterstock, they somehow unlocked it, but when I hit submit button, all my pictures have been immidiately refused with no explanation displayed again!

However, after it I got an email saying they have recieved my upload and that they are ready for my submission. But my account is still locked until 2012-08-17.

It seems I would be very lucky to get in someday :)
 
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