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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Trouble submitting

 
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Candia Baxter


Joined: 21 Jun 2012
Posts: 69

Post Posted: Mon Jul 23, 2012 3:01 pm     Reply with quote

Hi,
Can anyone help me. The submit button is not identified and therefore i can't get my pictures reviewed. I have tried changing browsers and computers but that has not helped. Please, i have been obsessing on this since last night! Help!
tverkhovynets


Joined: 12 Jun 2010
Posts: 749
Location: Kiev, Ukraine

Post Posted: Mon Jul 23, 2012 3:27 pm     Reply with quote

Candia Baxter wrote:
Hi,
Can anyone help me. The submit button is not identified and therefore i can't get my pictures reviewed. I have tried changing browsers and computers but that has not helped. Please, i have been obsessing on this since last night! Help!


Try contacting support. Their email should look something like this: support@shutterstock.com (not sure). Also you may refer to bugs/glitches forum and look if there are any threads about this.

Taras
hhltdave5


Joined: 20 Jun 2006
Posts: 24071
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Mon Jul 23, 2012 4:11 pm     Reply with quote

If you are a contributor or want to be one the email to use is submit@shutterstock.com The support one is for the buyers.

Before writing though are these for your first ten images for approval? If so are they all the correct size and if you have submitted previously and been rejected have you waited the required 30 days?
Candia Baxter


Joined: 21 Jun 2012
Posts: 69

Post Posted: Mon Jul 23, 2012 6:55 pm     Reply with quote

Thanks for your answers. I have contacted support and hope they respond soon.
mattgibson


Joined: 11 Nov 2009
Posts: 601
Location: London

Post Posted: Wed Jul 25, 2012 2:41 am     Reply with quote

If I am reading your post correctly, the Submit button isn't "lit up" for you to click on it? Assuming this is the case it will be because you do not actually have any images selected to submit. Just click on one image and the button should "light up" for you to click on it.
tverkhovynets


Joined: 12 Jun 2010
Posts: 749
Location: Kiev, Ukraine

Post Posted: Wed Jul 25, 2012 3:27 am     Reply with quote

Ah, yes, if this is the case then yes. You need to select images which you are going to submit (see the checkboxes right before each image?) and then the button becomes active.

Taras
mauijon


Joined: 02 Mar 2005
Posts: 4279
Location: Maui, Hawaii

Post Posted: Wed Jul 25, 2012 4:46 pm     Reply with quote

Be careful. When one or more images are selected and then you add or change keywords in another image, those keywords will automatically transfer to the already selected images.
 
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