Shutterstock Photographer Forum :: View topic

traxlergirl · Joined: 22 Nov 2010 Posts: 13

My June 30, 2012, payment was not received, and my Shutterstock account is setup properly for PayPal and PayPal is available to receive money (two other payers have recently issued payment to the same PayPal account). I have submitted four "tickets," called Shutterstock, and sent two follow-up emails, but NO ONE has resolved this problem or contacted me in an attempt to resolve the problem or provide a status. I am due a large sum of money, and am completely frustrated by Shutterstock's unprofessionalism and lack of responsiveness.

I regret that I feel forced to post such a message in the forum, but at this point, I don't know what else to do. Please contact me immediately. My contact information is available in the various tickets and emails that I have submitted/sent. Thank you.

traxlergirl

windu · Joined: 28 Jul 2010 Posts: 168

I have a similar problem. Payment for July was not received on Moneybookers. In "Payment History" was added a record regarding payout for July, but money was not received :( Account on Moneybookers works properly and I received payment from other microstocks. How can resolve this problem?

traxlergirl · Joined: 22 Nov 2010 Posts: 13

As of today, I have still not received a response or my money from Shutterstock for a June 30, 2012 payment.

windu · Joined: 28 Jul 2010 Posts: 168

Same problem. Money has not yet received. Shutterstock's team, please, solve this problem as soon as possible!