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Shutterstock Photographer Forum Forum Index : Footage :
uploaded clips defect?

 
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Paganin


Joined: 03 Aug 2012
Posts: 1

Post Posted: Sat Aug 18, 2012 1:02 pm     Reply with quote

Hey, I am new as contributor for videos. I have a problem - I upload with FTP and found at the upload page of Shutterstock some videos 3x or 4x.

I have in the first trial delete the first files and hoped the last was ok. but Shutterstock told me, the files are defect.

well... but how can I find out WICH file is ok? I have only with Shutterstock FTP this problem, not with other agentures.

Has anybody a solution? thanks Kerstin
wmsimmons


Joined: 27 Feb 2006
Posts: 321

Post Posted: Sat Aug 18, 2012 9:10 pm     Reply with quote

I am having MAJOR problems uploading videos that were previously in an acceptable format-now not so! I am asking the same question. What is the best quicktime HD codec to upload! HELP! So frustrated!
asterone78


Joined: 31 Jan 2008
Posts: 74

Post Posted: Sun Aug 19, 2012 7:29 pm     Reply with quote

I use photo-jpeg with the quicktime container. The quality set at 80 which gives acceptable quality with a reasonable file size.

Out of 15 uploads I still get 1-2 with an error on the FTP. This is a problem only with SS, and yes it seems to do with the file size.

Hopefully a permanent fix is on the way soon.
felix_casio


Joined: 16 Jul 2006
Posts: 1774
Location: www.felixtm.com

Post Posted: Thu Aug 23, 2012 9:40 pm     Reply with quote

try cybercuck. I used to use filezilla and had problems, smooth uploading with cyberduck.
rinder99


Joined: 12 Jul 2005
Posts: 39182
Location: Contact www.rinderart.com/Books and Workshops www.rindersmithphotography.com Youtube/rinder

Post Posted: Mon Aug 27, 2012 8:25 pm     Reply with quote

+1 on cyberduck. SS recommends it.
 
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