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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Footage - 'Internal Server Error'

 
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rixie


Joined: 29 Dec 2007
Posts: 3444
Location: Hampshire, UK

Post Posted: Thu Sep 20, 2012 3:27 am     Reply with quote

I tried to browse some footage clips today and if I actually click on the preview, to view costs, etc. I get this:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."
rixie


Joined: 29 Dec 2007
Posts: 3444
Location: Hampshire, UK

Post Posted: Mon Sep 24, 2012 1:39 pm     Reply with quote

Still have the same problem and I'm wondering if anyone else is experiencing this? If buyers have this issue they won't be able to buy, so I hope SS fix it soon!
cpaulfell


Joined: 07 Dec 2011
Posts: 2440

Post Posted: Mon Sep 24, 2012 1:54 pm     Reply with quote

works fine for me
rixie


Joined: 29 Dec 2007
Posts: 3444
Location: Hampshire, UK

Post Posted: Tue Sep 25, 2012 5:37 am     Reply with quote

Thanks cpaulfell,

as you said it was ok for you, I have checked on a different browser and on my iPad and iPhone. It seams to work fine on Firefox, and works on Safari on my iPad & iPhone. However, it won't work on Safari on my desktop, which is fully up to date.

Very odd...
 
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