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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
"newest" photos not updating timely?

 
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gep


Joined: 17 May 2006
Posts: 656
Location: hurricane alley

Post Posted: Wed May 16, 2007 5:14 pm     Reply with quote

I've got some images approved a couple days ago, that are not showing up on general search "newest" sort for the respective categories. Is this a bug or just an unusually slow update? Thanks!
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Thu May 17, 2007 10:57 am     Reply with quote

It can take up to 3 days for the images to show up in all searches. Because of the server hiccups lately, this could be an extra day. Please be patient and let us know if the images still do not show up after 4 days. Thanks.

- Setho
Guest





Post Posted: Thu May 17, 2007 8:15 pm     Reply with quote

thanks, it looks like the search engine is running at least two day behind, maybe four as you hinted. my concern is that once things get caught up, my 'new' images will be 'old' and eclipsed in search order by more recent images, and hence miss the 'honeymoon' period for new images. if this happens,should i delete and re-upload the image? thanks for the followup. mc
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Fri May 18, 2007 2:09 pm     Reply with quote

Deleting the images and reuploading them could result in a warning. Your images will still get their time in the "honeymoon" period as all other images are going through the same process.
gep


Joined: 17 May 2006
Posts: 656
Location: hurricane alley

Post Posted: Tue May 22, 2007 11:32 am     Reply with quote

here is an example, image 3300325, was submitted 5/14, approved a day or two later, still not showing on searches in the category or by keyword sorted on 'newest' first, now six days later. there are others also with same issue, submitted after the above image. thanks.
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Tue May 22, 2007 11:49 am     Reply with quote

I will post when this is all fixed.
 
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