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filmchild
Joined: 04 Nov 2006
Posts: 99
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Posted: Thu May 10, 2007 3:03 pm
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I just noticed that although my footage gallery shows up in the search results using keywords, when you click on any of my pieces to see the more detailed version (and make a subsequent purchase) the site returns a 'No Results Found' page.
My image gallery doesn't have this problem, but my entire footage gallery does. I've checked to see if the problem is happening to other footage contributors and it doesn't appear to be. Could you please have someone fix this quickly? I imagine I definitely won't be seeing ANY sales until this is corrected!
Thank you!
-Remy |
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moishe
Admin
Joined: 16 Dec 2005
Posts: 314
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Posted: Thu May 10, 2007 3:17 pm
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I am checking with our tech team right now--there may be a bug. This will be resolved asap.
Thanks,
Moishe |
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pjmorley
Joined: 15 Apr 2005
Posts: 3300
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Posted: Wed May 16, 2007 7:20 pm
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I am having a similar problem with my 8 most recent uploads, & of which were approved 3 or 4 days ago. They do not appear in my gallery and when they appear in search results there is only a white screen. The large preview version shows just a balck video and no 'Clips at a Glance Preview'.
Could you please check this out for me. The batch numbers are..
10514 05/13/2007 1
10418 05/10/2007 1
10416 05/10/2007 2
10311 05/07/2007 1
10309 05/07/2007 1
10267 05/06/2007 1
10250 05/05/2007 1
Thanks |
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moishe
Admin
Joined: 16 Dec 2005
Posts: 314
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Posted: Thu May 17, 2007 11:00 am
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Hi PJ,
We have experienced a few bugs over the past few days. I have our tech team investigating the issue right now.
Thanks,
Moishe |
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