Shutterstock Photographer Forum :: View topic

stringer619 · Joined: 25 Jul 2011 Posts: 6

I shoot 16:9 with an HD camera (Canon XL-H1 currently). I used Final Cut Pro X and Compressor 4 to encode a .mov with Photo-JPG compression. After the footage was approved, I went to look at it. It is listed as 4:3 and the preview video and thumbnail is squished as 4:3.

Any help is appreciated. Very frustrating to have uploaded so many clips, only to find out the system is incorrectly handling them. I'm new to SS.

http://footage.shutterstock.com/clip-3277289-stock-footage-police-sniper-takes-aim-at-target.html

rinder99 · Posted: Sun Jan 20, 2013 1:44 am

You must have done something wrong along the trail.Other than that I have no idea.

asterone78 · Joined: 31 Jan 2008 Posts: 74

I had same thing happen, I assumed as rinder, that I had made a mistake in the process, and I was going to leave it at that. Now I will go back and investigate as it may be a SS issue.

stringer619 · Joined: 25 Jul 2011 Posts: 6

When I play back my clips on my computer they play in the proper 16:9 aspect ratio. If Quicktime player can detect the proper aspect ratio (as defined in the video file), why can't Shutterstock's server?

I'm uploading the same clips to other stock sites and they work fine.

asterone78 · Joined: 31 Jan 2008 Posts: 74

Ok so looks like its a SS issue, QT movie inspector states my clip is 1920x1080, SS is selling it at HD 1440x1080, but it is displaying on the SS preview with letterboxing on the sides, which I would presume would deter most buyers.

pichunter · Joined: 19 Jan 2005 Posts: 755 Location: Ottawa, Canada

This camera shoots interlaced footage on mini dv tape, so the codec should be motionjpeg, also isn't mini dv native 1440x1080.

So the settings would be:

project properties 1440x1080 interlaced
export 1920x1080

upper field first, pixel aspect 1.0

motion jpeg at 90%

stringer619 · Joined: 25 Jul 2011 Posts: 6

That is not true. I shoot progressive 29.97fps. I absolutely can not stand interlaced footage.

Other stock video sites upload perfectly fine. Only SS incorrectly lists it as 4:3.

stringer619 · Joined: 25 Jul 2011 Posts: 6

I contacted support a few days ago and still no response. I re-encoded the clips, again as MOV with Photo-JPEG codec and uploaded them. Still showing up as 4:3 and there is NO WAY for me to say it's 16:9. Very frustrating!

P5, IS, RS, none of them have a problem.

My camera shoots/captures as 1440x1080 HDV in Final Cut Pro X. The rendered output file is also 1400x1080 from Compressor 4.

Video Encoder
Width: (100% of source)
Height: (100% of source)
Pixel aspect ratio: Default
Crop: None
Padding: None
Frame rate: (100% of source)
Frame Controls: Automatically selected: Off
Codec Type: Photo - JPEG
Multi-pass: Off, frame reorder: Off

Pixel depth: 24
Spatial quality: 92
Min. Spatial quality: 0
Temporal quality: 0
Min. temporal quality: 0

rinder99 · Posted: Tue Jan 22, 2013 8:40 pm

One thing. Pls dont use another sites full name on the forums. Thats totally against the rules. Use P5 and such. we know what you mean.Edit your post asap.

stringer619 · Joined: 25 Jul 2011 Posts: 6

Thanks rinder99, I have edited my post. Seems like a silly rule if people know what the abbreviations mean though.

I seem to have found the solution to the problem, in case anyone else searches and finds this thread.

You have to specify SQUARE PIXELS and set the height/width to 1920x1080.

1440x1080 is technically 4:3. But with rectangular pixels (1.33 pixel aspect ratio) it equates to 1920x1080. The system was, for one reason or another, reading my rectangular-pixel 1440x1080 as square pixel 1440x1080.

Lesson learned.

rinder99 · Posted: Wed Jan 23, 2013 12:46 pm

cool, I was thinking that also. glad you got it worked out.Yes....The rule is silly.