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nahimoff

Joined: 09 Jul 2007
Posts: 28
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Posted: Wed Sep 26, 2007 7:59 am
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Hello SS team.
Could someone tell me, why my last vector batch is pending so long!? About 6 days! I think this is unnormal.
Thanks |
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setho
Admin
Joined: 25 Oct 2005
Posts: 2818
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helix7

Joined: 24 Apr 2007
Posts: 1790
Location: New Jersey
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Posted: Mon Oct 01, 2007 12:02 am
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I've noticed that vector images tend to take a day or two longer than jpg images i general, so some added review time should always be accounted for. I'll often upload a vector and jpg version of the same image, having the jpg approved same-day and the vectot take a day or two longer.
6+ days is a long time, but it seems that the SS crew have identified the problem and are working on it. |
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maaillustration
Joined: 20 Jan 2007
Posts: 9
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Posted: Mon Oct 01, 2007 2:26 am
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hai
this is for the first time i have my vector files (104) in pending
usually it takes 1 pr 2 days but it has been more than 2 weeks
what happened you ss? but i am cool and patient
Maaillustration |
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song

Joined: 30 Mar 2006
Posts: 11
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Posted: Mon Oct 01, 2007 1:37 pm
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I love make vectors for shutterstock, but there were problems at September. My vectors ceased to check more two week ago. Downloads is falling, payouts of September is not more than of August. October became, but vector do not take for review as before |
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ursaru
Joined: 20 Feb 2007
Posts: 11
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Posted: Tue Oct 02, 2007 5:33 am
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Anybody has an idea of what is going on ? besides "identified issue" that people are working on for a while?
Don't get me wrong I have an affiliate program myself and I understand you cannot make everybody happy all the time but I guess I am not the only person with pending file for more than 5 days. |
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imagist
Site Admin

Joined: 21 Mar 2006
Posts: 246
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Posted: Tue Oct 02, 2007 6:29 am
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The vector reviewers will be getting to your submissions in the next day or two. We are very sorry for the delay -- we made a small change to the submission mechanics (on our side) and diverted some recent batches. We have fixed the problem. No batches were lost.
Again, apologies for the delay and thanks for your patience. We look forward to reviewing your work.
Shutterstock |
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