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Shutterstock Photographer Forum Forum Index : Footage :
REVIEW STATUS
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rolffimages


Joined: 20 Jul 2005
Posts: 520
Location: Dark side of the earth

Post Posted: Thu Apr 24, 2008 12:23 am     Reply with quote

Moishe,

I too have tried to PM you but the messages do not leave my outbox.

I am experiencing difficulty with the upload process. I have batches stuck in pending approval. Please advise.
moishe
Admin


Joined: 16 Dec 2005
Posts: 325

Post Posted: Fri Apr 25, 2008 4:01 pm     Reply with quote

Rolff: Your clips have not yet appeared in our queue. What format did you submit?
Thanks,
Moishe
rolffimages


Joined: 20 Jul 2005
Posts: 520
Location: Dark side of the earth

Post Posted: Fri Apr 25, 2008 7:20 pm     Reply with quote

Moishe,

In regards to my animations not making it past the upload process.

I have uploaded them as both win avi and quicktime .mov. In both cases there was no compression used.


The files were quite large and ranged from 500 mb to over 1 gig.
edgelore


Joined: 05 Jan 2007
Posts: 331

Post Posted: Fri Apr 25, 2008 7:23 pm     Reply with quote

i thought i read somewhere that uploads had to stay under 1 GB per file.
transcendmedia


Joined: 07 Oct 2006
Posts: 1

Post Posted: Sat Apr 26, 2008 10:33 am     Reply with quote

I have clips that have been "waiting to be reviewed" for over 3 mos now. What's the deal?
magnum


Joined: 24 Feb 2008
Posts: 57

Post Posted: Tue May 06, 2008 1:36 pm     Reply with quote

I got three waiting. Is there problems or just many to go through?
moishe
Admin


Joined: 16 Dec 2005
Posts: 325

Post Posted: Wed May 07, 2008 10:30 am     Reply with quote

transcendmedia: When exactly did you submit? What format did you submit?
Thanks,
Moishe
valerius1974


Joined: 30 Jan 2008
Posts: 6
Location: Russia

Post Posted: Fri May 16, 2008 8:22 am     Reply with quote

Moishe, I have uploaded clip in quicktime .mov. format without compression. Size of clip - 596 mb.
CLIP_ID Footage Clip Id - 171274.

But in "Status of submitted Footage clips" page i see: "* Unable to Process One or More Clips in Batch "

What i did wrong? Please, help!
moishe
Admin


Joined: 16 Dec 2005
Posts: 325

Post Posted: Tue May 20, 2008 8:53 am     Reply with quote

valerius1974: What was the codec of the clip?
Thanks,
Moishe
markopollak


Joined: 25 Feb 2008
Posts: 38
Location: Croatia

Post Posted: Sun May 25, 2008 2:12 pm     Reply with quote

moishe wrote:
If you are experiencing problems uploading footage and are stuck in review mode, please send me a PM and I will resolve the problem.


Hi!!! my footage is on review mode for about 5-6 days. can you resolve it please?
valerius1974


Joined: 30 Jan 2008
Posts: 6
Location: Russia

Post Posted: Mon May 26, 2008 1:04 am     Reply with quote

moishe wrote:
valerius1974: What was the codec of the clip?
Thanks,
Moishe


Just *.mov file without any compression.
But I realized that it was better to upload foottage in *.mov format with Photo-JPEG codec.
Now I have no problems!

Thanks!
valerius1974


Joined: 30 Jan 2008
Posts: 6
Location: Russia

Post Posted: Mon Jun 16, 2008 5:41 am     Reply with quote

new problem i have....
i uploaded 14\06\2008 3 videoclips.
Format - Quicktime, mov. Codec - Photo JPEG.
But now 16\06\2008 and i stil see:
_______________________________________
192385 (image not available)
Original filename: 3dWorldspin.mov
Currently being processed
3d Categories: Objects

Released: N
Status: Pending
_____________________________________________________

192676 (image not available)
Original filename: Rotating email.mov
Currently being processed
Categories: Signs/Symbols

Released: N
Status: Pending

______________________________________________________
192682 (image not available)
Original filename: Change emotion.mov
Currently being processed
Categories: Signs/Symbols

Released: N
Status: Pending
_______________________________________________


Please, help!
granitepeaker


Joined: 02 Jun 2005
Posts: 96
Location: Montana

Post Posted: Mon Aug 25, 2008 3:09 pm     Reply with quote

i have three clips stuck in the pending que now for a month and my pm was never responded to
gitfinger


Joined: 30 Jan 2008
Posts: 255
Location: Near Darlington, UK.

Post Posted: Mon Aug 25, 2008 4:45 pm     Reply with quote

I also have one clip stuck. One of six clips in a batch subbed 22 Aug, it had a thumb until Saturday. Thumb disappeared. Other five clips in the batch were reviewed today (Monday).

Batch: 53476
ID: 228382

Paul.
wmsimmons


Joined: 27 Feb 2006
Posts: 325

Post Posted: Tue Sep 02, 2008 8:03 pm     Reply with quote

Moishe, I have clips that showed up great yesterday but are in the currently being processed mode now. I've tried emailing about other problems but they too never left my outbox
clips 235954 235957 235960 235963 235966 235969 and 235972
Thanks, Wendy
 
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