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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Week end downloads fell to zero - A server glitch!

 
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daemys


Joined: 15 Nov 2006
Posts: 1017
Location: Б.О.М.Ж.

Post Posted: Mon Jul 14, 2008 12:43 am     Reply with quote

Sunday evenining I saw 16 for Saturday and 10 for Sunday. On Monday morning it remains 0 for Saturday and 0 for Sunday. But clicking on date I can see all the downloaded images...
lilcrazyfuzzy


Joined: 29 Nov 2005
Posts: 8808
Location: Freiburg, Germany

Post Posted: Mon Jul 14, 2008 5:15 am     Reply with quote

yes, went way down after the site was not accessible for hours ..
jps


Joined: 08 Feb 2007
Posts: 4482
Location: Denmark

Post Posted: Mon Jul 14, 2008 5:30 am     Reply with quote

same here.

It seems that they loaded in a backup copy for only some of the features.
Or different servers.

Fx my numbers do not fit.
My latest approved are incorrect
Latest downloads also incorrect
plus a pending batch does not show.

A nightmare. Poor devils in the IT department. I send my regards to them.
lyanna


Joined: 27 Jun 2008
Posts: 141
Location: the Netherlands

Post Posted: Mon Jul 14, 2008 5:37 am     Reply with quote

Same here, missing the downloads over the weekend.
jps


Joined: 08 Feb 2007
Posts: 4482
Location: Denmark

Post Posted: Mon Jul 14, 2008 5:42 am     Reply with quote

Shutterstock, Please information!
daemys


Joined: 15 Nov 2006
Posts: 1017
Location: Б.О.М.Ж.

Post Posted: Mon Jul 14, 2008 5:46 am     Reply with quote

lilcrazyfuzzy wrote:
yes, went way down after the site was not accessible for hours ..

I noticed that before the breakdown.

But now everything is back to normal.
tund


Joined: 22 Nov 2007
Posts: 69
Location: Sweden, Dalarna

Post Posted: Mon Jul 14, 2008 5:52 am     Reply with quote

Some of my latest approved doesn´t exist? something is definitly wrong :-/
dzain


Joined: 21 Jan 2007
Posts: 2312
Location: The Netherlands

Post Posted: Mon Jul 14, 2008 5:55 am     Reply with quote

I couldn't enter my site/stats this whole morning, but now it seems to work okay again. No missing dl's and no missing approved photo's.

But it looks like some serious technical problem with 5 hours no possibility to enter the site or the forums.
lyanna


Joined: 27 Jun 2008
Posts: 141
Location: the Netherlands

Post Posted: Mon Jul 14, 2008 6:52 am     Reply with quote

Things seem to be fixed again and up and running. Thanks SS!
tund


Joined: 22 Nov 2007
Posts: 69
Location: Sweden, Dalarna

Post Posted: Mon Jul 14, 2008 4:16 pm     Reply with quote

Thank´s SS for fixing the problem :-)
support
Site Admin


Joined: 19 Sep 2007
Posts: 357

Post Posted: Mon Jul 14, 2008 5:11 pm     Reply with quote

As mentioned around the forums, there was a bit of a glitch last night. Things have been back to normal for some time now. Thanks to everyone for their patience.
 
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