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marilynv
Joined: 09 Jan 2007
Posts: 351
Location: California, USA
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Posted: Tue Aug 05, 2008 12:38 am
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Anybody else seeing images (or not seeing) in the following categories under "newest" for tonight? The pages are blank, no images show at all, not even yesterday's images.
Backgrounds/Textures
Illustrations/Clipart
Objects
Sports/Recreation
All other categories are showing the new images for tonight.
Tried Firefox and AOL both. I never saw this before. Do you guys see anything under "newest" in the four categories I listed? Thanks.
Best regards,
Marilynv |
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hospitalera
Joined: 20 Dec 2005
Posts: 2349
Location: http://photographicfreedom.co.uk/forum
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Posted: Tue Aug 05, 2008 5:12 am
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!!!YIKES!!!
The only thing I see in these 4 categories sorted by newest first is this text:
" Category: Sports/Recreation
Looking for similar footage?
Please enter a search term or a category."
Have you already emailed support? SY |
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marilynv
Joined: 09 Jan 2007
Posts: 351
Location: California, USA
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Posted: Tue Aug 05, 2008 5:43 am
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| hospitalera wrote: | !!!YIKES!!!
The only thing I see in these 4 categories sorted by newest first is this text:
" Category: Sports/Recreation
Looking for similar footage?
Please enter a search term or a category."
Have you already emailed support? SY |
Same here!!! Yikes is right!!!
I just emailed S.S. |
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support
Site Admin
Joined: 19 Sep 2007
Posts: 357
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Posted: Tue Aug 05, 2008 10:17 am
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Hey guys. The team is aware of this issue and they've been working hard on it this morning. I don't have an ETA, but I'll post here as soon as I have more information. Thanks for your patience. |
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support
Site Admin
Joined: 19 Sep 2007
Posts: 357
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Posted: Tue Aug 05, 2008 10:46 am
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Everything should now be working as expected. Thanks for letting us know and, again, thanks for your patience. |
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hospitalera
Joined: 20 Dec 2005
Posts: 2349
Location: http://photographicfreedom.co.uk/forum
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Posted: Tue Aug 05, 2008 10:59 am
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| support wrote: | | Everything should now be working as expected. Thanks for letting us know and, again, thanks for your patience. |
No problem, if you look at Marilyn's and my portfolios you see why we are VERY interested that these categories work! ;-) Have a nice day and thanks for the quick reply. SY |
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marilynv
Joined: 09 Jan 2007
Posts: 351
Location: California, USA
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Posted: Tue Aug 05, 2008 2:29 pm
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Glad these newest categories are working again! Definitely lost sales from my overseas buyers that I normally get overnight! Sure hope that doesn't happen again.
Thank you S.S. for fixing it, and thank you Sy for responding here as well. I was waiting to see if anybody else saw the problem before I finally emailed support...
Best regards,
Marilyn |
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