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Shutterstock Photographer Forum Forum Index : Footage :
Must I submit footage using FTP
 
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lewick


Joined: 09 Aug 2005
Posts: 109
Post Posted: Tue Apr 11, 2006 8:19 pm     Reply with quote

Do I actually HAVE to submit footage via ftp? I'm having the same problems and no resolution. Can I upload via shutterstock and the footage get bumped to the correct place on SStocks' end?

Frustrated and Helpless!!
jubalharshaw


Joined: 25 Sep 2005
Posts: 310
Post Posted: Fri Apr 14, 2006 3:14 am     Reply with quote

Video files are very large compared to those of still images. FTP is fast. HTTP is too slow to do the job.
adamk


Joined: 07 Dec 2005
Posts: 122
Location: New York, NY
Post Posted: Fri Apr 14, 2006 1:08 pm     Reply with quote

Lewick -

You should be able to upload images now.

If you continue to have issues, please contact support!

Thanks.

--Adam S. Kirschner
Programmer/Tech Support
ShutterStock, Inc.
webdata


Joined: 12 Apr 2006
Posts: 3
Post Posted: Sat Apr 15, 2006 6:01 am     Reply with quote

I think he was trying to upload footage--not images.
adamk


Joined: 07 Dec 2005
Posts: 122
Location: New York, NY
Post Posted: Mon Apr 17, 2006 7:46 am     Reply with quote

webdata wrote:
I think he was trying to upload footage--not images.


Yes, that is right, he should be upload to upload through FTP now though anyway. There was something wrong on our end and it was all fixed.

--Adam S. Kirschner
Programmer/Tech Support
ShutterStock, Inc.
 
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