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gubh83
Joined: 21 Apr 2009
Posts: 312
Location: France - stockillustrator.blogspot.com
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Posted: Fri Jun 26, 2009 11:16 pm
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I just can't understand what is happening! Some of my uploaded images had some keywords, essential keywords, deleted! They were they before sending to approval, but after that they were just deleted from the images!!!
I've checked on my portfolio on other agencies and also on my original file and it's all complete, only here they were deleted.
Is this ok? Is SS used to do that?
gu
http://stockillustrator.blogspot.com/ |
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hhltdave5
Joined: 20 Jun 2006
Posts: 19187
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com
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Posted: Sat Jun 27, 2009 7:15 am
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This has been reported before where keywords were noticed to be missing. I have not seen an official comment from Shutterstock about this yet.
There is another site that will edit your keywords and that has always bugged me as well.
Perhaps Anthony can give us some information? |
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ginarothfels
Joined: 14 May 2005
Posts: 193
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Posted: Thu Jul 02, 2009 10:20 am
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I've just had the same problem with this image where the keywords pennyfarthing, penny-farthing and "penny farthing" (as alternate spellings) were all removed.
http://www.shutterstock.com/pic.mhtml?id=32882887
Wikipedia reference to show that this is the correct name:
http://en.wikipedia.org/wiki/Penny-farthing
It would be easy to put them back, but I don't want to get into trouble for doing so. This is most frustrating as I feel the missing keywords could cost me downloads. |
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pharm
Joined: 09 Jul 2006
Posts: 8997
Location: Never quite sure
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Posted: Thu Jul 02, 2009 2:18 pm
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Just a guess, but the reviewer might have thought the terms referred to money and not therefore had nothing to do with a bicycle. If I was the reviewer, I would have removed them too, for the same reason. However, after clicking your link on Wikipedia, I learned something new. That actually is the name of that type of bicycle. Pretty cool. I learn something new here every day. |
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gubh83
Joined: 21 Apr 2009
Posts: 312
Location: France - stockillustrator.blogspot.com
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Posted: Thu Jul 02, 2009 2:30 pm
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my case was diferent...the image was a silhouette of a man...and the word "man" was removed... |
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ginarothfels
Joined: 14 May 2005
Posts: 193
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Posted: Thu Jul 02, 2009 7:00 pm
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| pharm wrote: | | Just a guess, but the reviewer might have thought the terms referred to money and not therefore had nothing to do with a bicycle. If I was the reviewer, I would have removed them too, for the same reason. However, after clicking your link on Wikipedia, I learned something new. That actually is the name of that type of bicycle. Pretty cool. I learn something new here every day. |
The funny thing is they also removed farthing, but left in penny. So I'm not quite sure what they were thinking. I'd really like to put them back, but I don't know what to do. |
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ginarothfels
Joined: 14 May 2005
Posts: 193
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Posted: Tue Jul 21, 2009 7:44 pm
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Well I waited about 3 weeks and the image didn't sell at all. Eventually I could hold out no longer and put back the missing keywords. In the 48 hours since then it has sold twice.
That's the problem with keywords - English isn't the same in every country and it's not easy to cater for all the variations. |
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