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xlabrador
Joined: 12 Aug 2007
Posts: 248
Location: Moscow, Russia
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Posted: Thu Nov 29, 2007 11:16 am
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Hello, everybody!
I'm confused. About 5 hours ago I checked my DL details for today and I saw that one of my photos had been downloaded TWICE by that time. And now I'm checking stats again and I can see only ONE DL for that image. I wonder, is this possible? I mean, is it normal, when someone had downloaded my photo and then "returned" it and took his money back? (I also sure that there were $0.25 for the image on my account, but now they are gone).
Thanks! |
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demigod
Joined: 05 May 2006
Posts: 336
Location: Romania
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Posted: Thu Nov 29, 2007 11:47 am
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From my knowledge, it is possible. |
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setho
Admin
Joined: 25 Oct 2005
Posts: 2823
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Posted: Thu Nov 29, 2007 1:14 pm
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| xlabrador wrote: | Hello, everybody!
I'm confused. About 5 hours ago I checked my DL details for today and I saw that one of my photos had been downloaded TWICE by that time. And now I'm checking stats again and I can see only ONE DL for that image. I wonder, is this possible? I mean, is it normal, when someone had downloaded my photo and then "returned" it and took his money back? (I also sure that there were $0.25 for the image on my account, but now they are gone).
Thanks! |
This is not possible for image downloads. What is possible is our system syncing up at a different rate than what is showing on your page which could give the illusion that you are losing downloads. Keep an eye on it for the next day or so. Everything will even out. We count all downloads, so if the image is downloaded twice, you will get credit for both downloads. |
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