If you already have descriptions and keywords associated with your files, you can easily upload them along with your content during the submission process in the form of a CSV file. This is especially useful if you have a large number of image or video files you are looking to upload at once.
What is a CSV file?
A CSV file (or Comma-Separated Values file) stores simple information, in this case words, in tab format which allows the Submit tool to add the data to the videos or images you upload. CSV files are most commonly created in Excel spreadsheets by saving the file with a .csv extension.
How to enter metadata in a CSV file
Each row in the CSV file represents one video or image file in your batch of uploaded content. The column names should exactly match those listed below. A file name in column A is required for each clip or image, so when uploaded correctly, the system will connect that file name in column A with the metadata provided in that row. Columns A-D are required, whereas columns E-F are optional. See this article for additional info on required tags.
Column A: Filename
Column B: Description
Column C: Keywords (separated by commas)
Column D: Categories ( 1 or 2, separated by commas, must be selected from this list)
Column E*: Illustration (Yes or No)
Column F*: Mature Content (Yes or No)
Column G*: Editorial (Yes or No)
NOTE: The Illustration , Mature Content, and Editorial tags are optional and can be included or excluded from your CSV file as needed. For example, if you don't submit illustrations or images that require a mature tag, but you do submit content for editorial use only, then you can designate column E for the Editorial tag, as shown in the example below.
Here is a sample CSV file:
How to upload your CSV file
1 . Upload your assets before your CSV
Always upload all assets included in your submission before uploading the CSV.
If the CSV is uploaded first, the system may not be able to find the referenced files and you may see a “File Not Found” error. This can prevent you from submitting successfully.
2. Only include assets from the current submission in your CSV
Before uploading your CSV, remove any rows that reference assets you are not submitting this time.
Do not reuse an older CSV without cleaning it up first. CSVs containing hundreds or thousands of unrelated asset rows take much longer to process and may delay or block the submission.
Before uploading, check that:
Every row in the CSV matches an asset in the current submission.
Old or unrelated asset rows have been removed.
There are no extra entries for files you are not uploading.
3. Press Submit only once
After clicking Submit, give the system time to process your files.
Do not click the button repeatedly if the page does not respond immediately. Multiple clicks can create duplicate requests, slow down processing, or prevent the CSV from completing successfully.
Best practice: Click once and wait for the upload or submission to finish before taking another action.
Quick Checklist
Upload your assets first.
Make sure your CSV only lists assets included in current submission.
Click Upload or Submit once.
Wait for processing to complete.
Do not upload your CSV file with your videos or images through FTPS or web upload page, instead add it directly on the Submit page by clicking the "CSV" button at the top of the page.
If your CSV file is not formatted exactly as shown in the sample above, the file will be rejected by the uploading system with a message that it contains errors.