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Why was my content rejected for Image / Video Orientation?

Content must be uploaded with the correct orientation

If your content was rejected with “Content is oriented incorrectly or flipped,” it is most likely because of one of the following issues:

  • A vertical image was submitted horizontally or upside down

  • A horizontal image or video was submitted vertically or upside down

  • A vertical video was submitted upside down

  • The image or video was flipped

Examples

This image would be rejected because it should be oriented vertically.

This image would be rejected because it is upside down.

This image would be rejected because it was flipped.

We Recommend

Always check the orientation of your files in an editing software before submitting. At times, image/video preview software on your computer will automatically correct the orientation of content for viewing purposes, without changing the actual orientation of the file. So the content may appear correctly oriented on your screen, but when you upload it to Shutterstock the orientation will be incorrect.

If you don’t understand the reason for the rejection of your images or if you need additional clarification, you can always contact contributor support.

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