Account
Account
26 articles
- What languages does Shutterstock Contributor Care support?Shutterstock provides support to contributors in 28 languages
- How can I learn about the latest announcements on Shutterstock?Email announcements are sent out to all contributors and customers with open accounts
- Latest Updates to the Contributor PlatformExciting updates are coming as we improve the contributor experience.
- How do I close my contributor account?You can remove your content from licensing or deactivate your account
- Why did I receive a one-time passcode email?Shutterstock takes this measure to ensure the security of your account.
- How can I recover my login information?Resetting your password and restoring access to your account
- How do I transfer my account to another person?Transfer of an account means the transfer of the ownership of your work
- Can I offer my work exclusively to Shutterstock?Our agreement with contributors is non-exclusive
- How do I transfer my account from a business to a personal account?Business documents and transfer of copyright will be required
- Can I be a Shutterstock customer as well as a contributor?If you wish to license content from Shutterstock, you'll need a separate customer account
- Can I sell my work on sites other than Shutterstock?Shutterstock is non-exclusive, so you're free to license your content on other non-exclusive sites.
- How do I transfer my account from a personal to a business account?Transfer of copyright will be required if you have approved content
- How can I change the name in my account?For security reasons, you must contact us to make a name change
- How do I change the address in my account?An international address change requires you to submit a new tax form
- How do I change the language settings on Shutterstock?Shutterstock automatically sets the language based on your browser settings
- Why do I get a 406 error when I try to access my contributor account?If you receive this error, please contact our support team for assistance
- Is there a minimum age for contributors?You must be at least 18 years old to sign up for Shutterstock
- What happens to my account if I pass away?We will transfer all content and earnings to your beneficiary
- Why can't I upload content with my Affiliate account?Not all types of accounts allow you to upload
- Why Has My Shutterstock Contributor Account Been Closed for Infringement?Reasons an account may have been closed, and how to submit an account appeal.
- Does Shutterstock work with contributors in Russia and Belarus?Due to restrictions by payment providers, Shutterstock is not accepting new contributors from Russia or Belarus, but will continue working with established artists
- Bridge To Bigstock FAQBasic information about the Bridge to Bigstock Program
- Can you help me log in to my account?If you remember your login information but can't get in
- How do I use the Contributor Mobile app?Submit content and track your earnings on the go
- Why do I need to enter the reCAPTCHA code when I log in?We are committed to protecting the security of your account
- What is the Level of Expertise Account Setting?Understand the Level of Expertise account setting and explore the different contributor expertise options available in your account settings.