Your Portfolio
Uploading & managing your Portfolio
54 articles
Uploading and Submission
Uploading and Submission
Why do I receive the error message "JPEG is under 4 MP"?All jpegs must be at least 4 megapixels
Is there an upload or submission limit for images and video?To streamline our review timelines, there is a limit on how much content can be submitted at one time
Are uploaded images changed or edited?Images are converted to sRGB upon approval
Troubleshooting uploading errorsBest practices and troubleshooting for uploading issues
Why did I receive a File Size error at Upload?Explanation of errors you may receive at upload
Why did I receive an error when uploading my video?Learn how to resolve codec and other common video upload errors.
Shutterstock Content Resubmission GuidelinesGuidelines on submitting content that has been previously reviewed or already approved.
How do I submit photos for review?A guide to uploading and preparing photographs for review
How do I submit illustrations for review?A guide to uploading and preparing JPEG illustrations for review
How do I submit video for review?Guidelines for uploading and preparing video content for review
Portfolio Tools: Keyword ToolThe tool allows you to easily search and add suggested keywords
How do I use the “More options (as needed)" option?A drop down menu offers options for adding a case number and Mature Content designation
How do I upload content via FTPS?FTPS is a great way to upload many video clips at a time
How do I submit vector illustrations for review?A guide to uploading and preparing vector files for review
How do I send my first content submission to Shutterstock?Different content types have different requirements for submission.
How do I submit editorial content?We accept documentary and illustrative editorial content
How do I use the Manage Releases page?Model and Property Releases may be uploaded on the Manage Releases page or when preparing content for submission.
EPS Uploading Frequently Asked QuestionsFAQ about vector uploading and EPS requirements
Why did I receive a Raster Effects error at upload?Vector submissions cannot containing any raster-based effects or non-vector linked elements.
Why did I receive an Inaccessible Vector Objects error at upload?Vector file contains hidden, unexpanded, or locked objects
What are some common errors during content submission?Not including enough keywords or the misspelling of keywords will stop the submission process.
Portfolio: Preparing Your Uploaded Content for SubmissionSubmit Content helps prepare your uploaded content for review
Shutterstock Impact Awards FAQRules and Regulations for Shutterstock Impact Awards
Portfolio Management
Portfolio Management
Shutterstock Data Licensing and the Contributor FundA closer look at licensing content for computer vision model training and compensation.
How do I report copyright infringement?We require DMCA notices to be submitted
Why is my newly approved content not in the online gallery?It can take up to 72 hours for your content to show in the online library
How do I protect the content in my portfolio?A copyright to an original work exists the moment the work is fixed in a medium
How can I improve the performance of my portfolio?Shutterstock's tools and tips for building a successful content portfolio.
Can I control how my content is licensed?Contributor account settings provide a number of options for you to control how your content is licensed.
How do I personalize my Shutterstock portfolio?Add personal information about you and your work for customers to see
AI-generated Content on Shutterstock: Contributor FAQFAQs on Shutterstock.ai and how contributor content is used to develop the AI Image Generator, tools, and compensation policies.
What happens after my content is approved?Your approved content will be published on the site within hours of approval and ready to be discovered and downloaded!
About the Updated WatermarkA watermark that better protects your work
How do I analyze my downloads and earnings?The Contributor Dashboard helps you track and analyze your downloads and earnings.
How do I manage content in my portfolio?Edit and organize images and videos in your Shutterstock portfolio.
How can I maximize my visibility?Keyword and title best practices
How do I organize my portfolio into collections?Collections allow you to manage your content by theme or topic, making it easier for customers to discover more of your work.
Customer Marketplace
Customer Marketplace
Why did my content move to a different place in search results?Downloads, testing, and other variables create a fluid search engine
What is the difference between Commercial and Editorial content?A quick guide to how each type of content may be used
Is a model's personal information shared with customers?Shutterstock generally does not share complete model releases with customers
How can customers use images and videos they download?The license purchased by the customer determines how that content can be used.
What you need to know about Shutterstock + Pond5Frequently asked questions about the impact of the recent acquisition on our contributor community.
What type of content are Shutterstock customers looking for?Current trends and resources for creating in-demand content
What determines order of content in search results?All search results are based on complicated algorithms
How does Shutterstock investigate infringement claims?Shutterstock investigates all copyright infringement claims received
How does Shutterstock deal with piracy?Our Legal team investigates and pursues claims of copyright infringement and illegal use of content.
How does Shutterstock ensure customers use my content according to the license terms?Shutterstock works with our customers to ensure adherence to our license terms.
What content information is visible to Shutterstock customers?Contributor-provided metadata along with website and content usage data helps customers find the right content for their needs.
What is a Sensitive Use license?Some customers are willing to pay much higher royalties for fewer restrictions
What is Shutterstock Presents?Feature video series about individual contributors and their work
What is Shutterstock Select?Shutterstock Select is our premium royalty-free stock footage collection
Why is my image not available in XL size?Only images under 15 megapixels will be made available in supersize
Creative Insights: Trending Keywords in SearchInsights to produce in-demand content that customers are searching for on Shutterstock.
How do customers find my work on Shutterstock?Shutterstock provides a variety of search filters to help customers narrow down results.