Customer Marketplace
Customer Marketplace
17 articles
Why did my content move to a different place in search results?Downloads, testing, and other variables create a fluid search engine
What is the difference between Commercial and Editorial content?A quick guide to how each type of content may be used
Is a model's personal information shared with customers?Shutterstock generally does not share complete model releases with customers
How can customers use images and videos they download?The license purchased by the customer determines how that content can be used.
What you need to know about Shutterstock + Pond5Frequently asked questions about the impact of the recent acquisition on our contributor community.
What type of content are Shutterstock customers looking for?Current trends and resources for creating in-demand content
What determines order of content in search results?All search results are based on complicated algorithms
How does Shutterstock investigate infringement claims?Shutterstock investigates all copyright infringement claims received
How does Shutterstock deal with piracy?Our Legal team investigates and pursues claims of copyright infringement and illegal use of content.
How does Shutterstock ensure customers use my content according to the license terms?Shutterstock works with our customers to ensure adherence to our license terms.
What content information is visible to Shutterstock customers?Contributor-provided metadata along with website and content usage data helps customers find the right content for their needs.
What is a Sensitive Use license?Some customers are willing to pay much higher royalties for fewer restrictions
What is Shutterstock Presents?Feature video series about individual contributors and their work
What is Shutterstock Select?Shutterstock Select is our premium royalty-free stock footage collection
Why is my image not available in XL size?Only images under 15 megapixels will be made available in supersize
Creative Insights: Trending Keywords in SearchInsights to produce in-demand content that customers are searching for on Shutterstock.
How do customers find my work on Shutterstock?Shutterstock provides a variety of search filters to help customers narrow down results.