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Content Quality Standards: Frame Rate / Shutter Speed

Frame rate conversion can lead to ghosting and duplicate or skipped frames

If your video was rejected with “Content does not meet our minimum quality standards.” it may be due to one of the following issues:

Frame Rate

  • Video is not an accepted frame rate

  • Visible ghosting due to an improper frame rate conversion

  • Video contains duplicate or skipped frames due to a frame rate conversion

  • Noticeable frame blending

  • “Combing” due to de-interlaced footage

Shutter Speed

  • Visible ghosting due to low shutter speed

  • Jerky motion due to improper shutter speed

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This sequence contains an unacceptable level of visible ghosting. This was due to an improper frame rate conversion.

Here is an example of an acceptable clip shot with a high shutter speed:

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Although this clip was filmed with a high shutter speed, the motion is fluid and is therefore acceptable.

We Recommend

  • Shooting in an accepted frame rate

  • Shooting and exporting your video in the same frame rate

  • Avoiding frame rate conversions to minimize ghosting, and avoiding skipped or duplicate frames

  • Shooting at an appropriate shutter speed for the subject matter


If you don’t understand the reason for the rejection of your content or if you need additional clarification, you can always contact contributor support.

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