Property releases are required when your content features artwork, designs, or recognizable intellectual property. Rejections typically happen when the release form is incomplete, incorrect, or illegible.
1. Common reasons for rejection
Your content may be rejected for “Invalid Property Release – One or more of the attached property releases does not meet our requirements” due to:
Release is incorrectly filled out or altered.
Information in the release has been changed (e.g., copied/pasted signatures, crossed-out details).
Release is incomplete or missing required fields.
Handwriting is illegible.
The file is low resolution, blurry, cut off, or otherwise unreadable.
Non-English releases are used that are not from Shutterstock, Easy Release, Getty Images, iStockphoto, or Adobe.
See full requirements here:
Shutterstock Property Release Requirements
2. Checklist for filling out a property release
Contributor section
Name must match the real name in your Shutterstock account settings.
Full address (city and state) must be included.
Email and phone number must be added.
Must be signed.
Property information
Property type should be listed as Intellectual Property.
Property description should specify what the property is (e.g., “painting of a landscape,” “abstract drawing”).
Property owner section
Must indicate Individual Owner.
Name must match the name in your Shutterstock account.
“Artist” should be listed in the title/position line.
Full address must be included.
Must be signed.
A visual reference of the property must be attached.
3. Special case: 3D interior releases
If your content was rejected due to a Missing or Invalid 3D Interior Property Release, review Shutterstock’s guidance here: 3D Interior Property Release requirements
4. Additional resources
5. Key points to remember
Always ensure the property release form is complete, legible, and accurate.
Non-English releases are accepted only from approved providers.
Attach a visual reference of the property with your release.
For 3D interiors, a separate type of property release is required.