Our system validates files for a number of size and dimension requirements at upload. Here is a list of the more common errors you may encounter at uploading:
Your image is too small; it must be at least 4 megapixels.
Photos, illustrations and vectors all must be at least 4 MP (megapixels).
Your file is too large.
Max size for .jpg files is 50 megabytes.
Max size for .eps files is 100 megabytes.
Max size for video files is 4 gigabytes.
There is a maximum allowable size for JPEG’s, vectors and video files.
Your image is too large; it must be less than 150 megapixels.
Please reduce the image dimensions, re-save or re-export your file, and try uploading it again.
JPEG’s (photos or raster illustrations) cannot exceed 150 MP
Vector-specific size requirements
The size of your artwork (not the size of the artboard) must be at least 4 megapixels.
The size of your artwork (not the size of the artboard) must be less than 25 megapixels.
Both of the requirements above refer specifically to vector uploads.
We Recommend
Verify that the file size is larger than 4MP before uploading. Do this by multiplying the length by the height of the image (in pixels), which needs to total at least 4,000,000 pixels.
This image is 1,334 pixels wide by 1,334 pixels tall. 1,334 x 1,334 = 1,779,556 MP. This image is less than 4,000,000 MP and is therefore too small.
Additional Tip
Check the file size of the vector illustration before submitting to ensure it is not larger than 100 MB
By viewing the file info you see can the file size. This EPS file is 1.9 MB.
Here are some other resources you may find helpful: